Verify, Perch Group’s intelligent field services firm, has been expanding rapidly since it was launched in August 2023, building a network of 150 Customer Verification Officers nationwide and a highly experienced field training and management team. It is now also recruiting for a number of debt collection Case Managers.

The UK Regulators Network (UKRC) has published a letter setting out the consumer outcomes which four regulators expect to see firms delivering in response to identified consumer harms relating to debt collection.

Perch Group, one of the UK’s fastest growing debt purchase and resolution firms, has appointed former Barclays Commercial Manager Louise McAleer as Client Operations Manager.

Perch Group’s Chief Risk & Customer Officer Simon Unsworth was asked by Credit Services Association (CSA), the UK trade body for the debt purchase and collections sector, to contribute an essay to its paper entitled ‘From Policy to Practice: Implementing Consumer Duty in the Collections Sector’.

Three members of Perch Group’s Board – CEO Craig Hinchliffe, CCO Andrew Bartle and CRO Simon Unsworth – have been named in Credit Strategy’s Credit 500: an index of the most influential people within the credit lifecycle, across every sector within credit.

Blackpool-headquartered Perch Group, one of the UK’s fastest growing debt purchase and resolution firms, has opened a new office in Skipton, North Yorkshire. This follows the opening of a new Manchester city centre office at the end of last year.

Perch Group, one of the fastest-growing debt purchase, collections, litigation and reconnection firms in the UK, has unveiled a new brand identity to reflect the evolution of the ambitious company, centered around the strapline: ‘Powered by technology, driven by people’.

Heather, who has held senior positions at financial service organisations and a large debt purchaser, will be tasked with ensuring that data and analytics are at the heart of all decision making across the Group.