Inside the Role of Perch Group’s Chief Risk Officer

Have you ever wondered what a Chief Risk Officer actually does at Perch Group?

In the first episode of the Perch Podcast, we sit down with Steve Peacock to explore the realities of risk, regulation, and leadership within the debt purchasing industry and the person behind the role.

Debt can often feel like a taboo subject, spoken about in numbers and processes rather than people. This conversation aims to bring a more human perspective to the industry and uncover the thinking, responsibility, and decision-making that happens behind the scenes.

This episode offers a unique and personal conversation that goes beyond corporate titles. Not only do we learn about the day-to-day role of a Chief Risk Officer, but we also gain valuable insight into the wider industry, evolving regulation, customer outcomes, and Perch Group’s future direction.

In this episode, we discuss:

• What the role of Chief Risk Officer  involves
• The biggest misconceptions around risk management
• How Perch balances commercial performance with customer care
• The future of debt purchasing and industry-wide challenges
• Global events, economic uncertainty, and their impact on the market
• Career advice, leadership lessons, and stories from Steve’s journey

This podcast is an honest and insightful look into an often misunderstood industry; helping listeners better understand the people, purpose, and responsibility behind it.

Perch Podcast Link to watch the whole video