About Us

North West-based Perch Group is one of the fastest growing and most ambitious debt purchase, collections, litigation and reconnection firms in the UK.

To keep it simple for both clients and customers, we provide a one-stop-shop of market-leading, data-led services across the whole debt lifecycle through our sub-brands Perch Capital, ACI-UK, and TM Legal.

While our highly experienced leadership team has long-standing relationships, when it comes to unpicking complex portfolios and accounts, we make it our mission to get it sorted as quickly and fairly as possible. This allows clients to focus on their primary business and customers to move on, using us as a ‘perch’ to lean on.

Our track record of regulatory compliance, award winning customer service, and digital-first solutions make us a safe pair of hands in turbulent economic times.

Our Values

Passionate

Engaging

Responsible

Creative

Hardworking

Our Pillars

People

• Industry-leading, entrepreneurial management team
• Attract and retain the ‘best in the business’
• Human approach/award-winning customer care

Portfolios

• Ability to unpick complex portfolios for clients in a range of sectors
• Unique end-to-end service for utilities firms and others
• Quick, data-led decisions

Platforms

• Data-rich, digital-first collections for better outcomes
• Best practice processes, systems and compliance
• Flexibility and convenience as standard

Our DNA

Perch Group’s DNA runs throughout everything we do. It represents who we are and how we do business.

Problem-solvers
We love dealing with complexity, highly experienced management team

Entrepreneurial
We are ambitious, think outside the box, work ‘smart’

Responsive
We are agile, decisive, data-driven

Clear
We are straight talking, no-nonsense, easy to work with

Human
We are down to earth, responsible, fair

Our History